Frequently Asked Questions



What do I have to do when I buy and pay a coupon?

Acquisition procedures the services are different and are always described in the individual offer in Terms of use of the coupon, in the right frame under the main picture.

The Qualitas voucher provider does not need to do anything and the vendor will automatically send you the product to the address you provided when buying or selling. will notify you that you can get a search if you have selected a personal pickup.

In case of other providers, redeem the coupon in such a way that the KODO KUPONA, which you get on the connection after signing up on the website My COUPONSand your DELIVERY ADDRESS (name, surname, street and house number, postal code and place), along with the note "FOR COLLECTIONS.SI", send to the provider's e-mail address, or in case of personal acceptance of the product, Before the service is performed, hand over the printed coupon with the code to the provider.

In certain cases, the online order form must be completed, which is in this case indicated in the terms of the use of the voucher.

What do I do if I register on the portal and do not receive confirmation e-mail?

If you do not receive confirmation mail within a few minutes (up to 10 minutes), please contact us at info@skuponi.sifrom the e-mail address from which you registered on our portal, and briefly describe the problem.

What do I do if I do not find myself on the portal and do not know how to make a purchase?

You can read the user guide on "How to buy"or call us at work between 9 and 12:30 or 13:30 and 16:00 on tel. number 04 2367 550.

Can I pay more purchases made with UPN with only one payment?

You can. Only in the reference enter all the numbers of the completed purchases.

What is the coupon code, is this a coupon ID?

Yes, the coupon code is the coupon ID you find in your active coupon under the heading "My COUPONS" on our web site. portal.

Can we, as a legal person, buy products and services on your website? Can I register as a legal entity?

Yes, you can choose to register a legal entity in the registration process.
To make a payment, select UPN and transfer money from your company transaction account. When ordering delivery of product or Make sure that the service is performed by the provider who will issue you with an appropriate account.

I have a reserved coupon among my coupons, which I would like to delete because the transaction during the payment was unsuccessful. Can you delete him or can I delete him?

In such a case, the coupon remains reserved and does not change its status. The user does not need to do anything. The coupon is automatically deleted within two weeks after the expiration of the offer.

How can I print my coupon?

After signing up ( you go to the "My Coupons" section. There is an icon on your active (paid and unused) coupon icon - the graphic symbol - the printer (between the icons for the QR code and the Podarim). After clicking on this icon, the contents of the coupon will open in a new window. Right-clicking anywhere in the new window opens the browser's select menu where you select the Print option. Print and follow the dialogue to the end.

Where do I change my password?

After signing in on our portal, click on the "Change Data" button in your profile and make the change.

How do I unsubscribe from receiving messages?

After signing up ( click on the button Change dataand remove the check mark on the option "I want to receive electronic news". At the end of the change, save it by clicking the button "Save".

You can also unsubscribe by clicking on the link STOP, which is located at the end of each of our advertising e-mails.

How is postage charged when purchasing more items from one provider?

Qualitas postage is added according to the total weight of the selected items. If, for example, for the first purchase of a postage payment in the amount of 4 €, the second consecutive purchase is charged, for example, 1 € or 0 € - only the amount of postage will be taken into account for the difference in additional weight for each subsequent purchase.

Can not find the answer? Ask us.


Every day we prepare attractive and affordable products and services with discounts of up to 90%. Treat yourself to travel,        wellness, spa and fitness, gastronomy, cultural and sporting events, theater performances, concerts, language courses and        education at group prices, with quantitative discounts.

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Qualitas d.o.o.
Ljubljanska cesta 24b
4000 Kranj

Customer Support: 04 2367 550
between 8 - 16 hours



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